Question 1

What does the Northern Lights guarantee mean?

Accepted Answer

If no Northern Lights are visible during your tour, we offer a free return trip on the next available date. See our Terms & Conditions for the full promise.

Question 2

Where do you pick us up?

Accepted Answer

We offer hotel pickup and drop-off in the Rovaniemi area. Exact pickup time is confirmed after booking — please be ready 10–30 minutes before the standard 18:30 pickup window.

Question 3

How long is the tour?

Accepted Answer

Duration is flexible based on aurora forecasts — typically around six hours, and between about 2 and 12 hours when we need to travel farther for clearer skies.

Question 4

Is this suitable for children?

Accepted Answer

Children are welcome. Child pricing applies for ages 0–17. The evening can be long and cold outdoors, so warm clothing and stamina matter more than age alone.

Question 5

When is the season?

Accepted Answer

This aurora hunt runs in the Northern Lights season, typically from mid-September through mid-April from Rovaniemi in Finnish Lapland.